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Post Info TOPIC: JD Power survey 2013 - Jaguar Tops Overall rating again!
mafiapete


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JD Power survey 2013 - Jaguar Tops Overall rating again!
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http://www.whatcar.com/car-news/jd-power-survey-2013/overall-results/265893

 

For the second year in a row, Jaguar has claimed the top spot in the What Car? 2013 UK Vehicle Ownership Satisfaction Study released today in association with J.D. Power and Associates.

'This is another great achievement for everyone at Jaguar,' said What Car? editor-in-chief Chas Hallett. 'This study shows that customers are really satisfied with their Jaguars.'

Lexus is placed second overall, Honda third, Skoda fourth and Mercedes-Benz fifth, Chevrolet is ranked at the bottom of the rankings, which are drawn from the evaluations of more than 16,000 online interviews of UK car owners.

Land Rover is the star performer in the 2013 survey, moving up six places to take sixth place, the first time it has appeared in the top 10.

The best brands

Jaguar
Another triumphant performance from Jaguar comes hot on the heels of a record sales year. Owners gave the cars and slick customer service a big thumbs up. Despite XF owners reporting slightly more problems this year, workshop bills didn’t faze them as much. Indeed, in a trade association survey, dealers reported lower labour and parts prices.

Star performer: Land Rover
Land Rover continues its march up the ranks, vaulting six places to take its first top-10 spot. Freelander owners noted improved dealer service and less onerous overheads. Meanwhile, the Discovery gave drivers a less taxing time, with 30% fewer faults reported; in fact, the SUV led its field for reliability.



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XFS


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JAGUAR IS NAMED NUMBER 1 MANUFACTURER IN WHAT CAR? J.D. POWER SURVEY

May 24 2013    

http://www.jaguar.co.uk/news/jd_power

JD Power

Jaguar named as best automotive brand in the UK for the second successive year and XF named Best Executive Car.

The 2013 UK Vehicle Ownership Satisfaction Study was based on the evaluations of nearly 16,000 owners after an average of two years ownership. Every aspect of vehicle ownership was rated from performance, design and comfort to quality, reliability, cost of ownership, economy and dealer service satisfaction. Land Rover also received acclaim, being named as their 2013 'Star Brand'.

Following on from last year’s success, the Jaguar XF once again scooped the top spot in the J.D Power and Associates / What Car? Survey Executive Car category. The XF is Jaguar's highest-selling product and has received more than 100 international awards since its launch. The XF was given five-star ratings for performance, service and running costs.

Jaguar UK dealers received commendation in the study, and were reported to be helpful, accommodating and provide servicing and repair work at reasonable costs.

Jeremy Hicks, Managing Director, Jaguar Land Rover UK, said: "Jaguar and Land Rover have excelled in the results of this study and we are proud that our cars and dealer network have performed so well.

"The new car market is fiercely competitive and to have a British manufacturer placed as the top automotive brand by UK car buyers for the second year in a row is a phenomenal achievement. We aim to offer customers outstanding products through an aggressive growth plan, made possible by sustainable investment in design, engineering and manufacturing here in Great Britain."

The study considered the opinions of over 16,000 UK car owners who rated 116 car models from 28 brands. Chas Hallett, What Car? Editor-in-Chief said: "Once again we have received a great response to this year's annual JD Power / What Car? survey. This clearly shows that car owners are eager to provide manufacturers with feedback on their experiences. It is fantastic to see two British car manufacturers perform so well. Jaguar is triumphant for the second year running in the study - owners gave Jaguar cars - and slick customer service from its dealers - a big thumbs up".

To discover more about the multi-award winning Jaguar XF, please click here >



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chiaster


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This picture of the white XFR has got red brake calipers under gunmetal rims... Hmm...

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Amac


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chiaster wrote:

This picture of the white XFR has got red brake calipers under gunmetal rims... Hmm...

 NICE to go with red!



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GhostlyMAC
chiaster


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Amac wrote:
chiaster wrote:

This picture of the white XFR has got red brake calipers under gunmetal rims... Hmm...

 NICE to go with red!

Maybe that's the way to go...



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Amac


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chiaster wrote:
Amac wrote:
chiaster wrote:

This picture of the white XFR has got red brake calipers under gunmetal rims... Hmm...

 NICE to go with red!

Maybe that's the way to go...

 cant wait to see .... most chiaster chia in town!



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